Returns
How Many Days Do I Have to Return My Order?
You can easily create your return label by clicking here and following the steps.
You have a 14-day cooling-off period. During this period, you may cancel your purchase without giving any reason. To start your return, you must contact us in writing or by phone within 14 days after receiving your order.
After notifying us, you have another 14 days to return the product(s) from the date of receipt.
You can easily create your return label by clicking here and following the steps.
Please handle the product and packaging carefully during the cooling-off period.
For hygiene reasons, the following items cannot be returned once opened or used:
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Wigs
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Clip-ins
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Ponytails
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Opened weave bundles
L’amour Bundels reserves the right to refuse or partially refund a return if the item shows signs of use or damage.
Do I Have to Pay Return Shipping Costs?
Return shipping costs are your responsibility.
We will issue your refund only after the returned item has been received in good condition.
Refunds are processed using the same payment method used for the original purchase, unless otherwise agreed. There are no extra fees for refunds.
Defective or Wrong Items
If you believe you have received a defective or incorrect product, please contact us immediately.
All L’amour Bundels hair goes through strict quality control to ensure our customers receive only premium-quality hair.
Contact Information
If you have any questions or concerns, please reach out to our customer service team:
📧 info@lamourbundels.com
📱 +31 6 13 58 92 85 (WhatsApp)
Return Address
L’amour Bundels
Fortunastraat 18
3054 PA Rotterdam